Specified commercial transactions act

【Description based on the Specified Commercial Transactions Act】

Sales company

Sales company	SHIWASU
General manager	Seiko Tanaka
Location	3-5-2-109 Nagamine Inagi Tokyo
Telephone number	We will disclose without delay when requested.
Email address	contact@shiwasu-shop.com
URL	https://www.shiwasu-shop.com
Payment method	Credit card
Minimum order countity	From 1 product
Product delivery time	If there is no specified date, we will ship within 5 business days after payment is confirmed.
Product delivery method	EMS - Air, Japan Post - Air, Japan Post - Surface
Returns and defective products	If the product is defective or our product is incorrect, we will bear the cost. If there is an accident such as damage during shipping, please contact us. [Eligible for returns] In the case of “defective product/mistake of our product” [Return period] Refunds are possible if you contact us within 3 days after purchase. [How to return] Please request a refund by email. If the reason is valid, we will transfer the purchase price to your designated account within 3 business days of your application.
Precautions	Product photos are as close to the actual color as possible, but the color may differ from the actual product due to your monitor settings or other reasons.